Quick comparison
Tawk.to
Free + $1/hr removal + AI extras
Pros
- Genuine free tier
- Simple to install
- Mobile apps for agents
Cons
- $1/hr to remove "Powered by Tawk.to" branding
- No real visitor analytics or session recording
- No native Slack/Discord webhook
- AI features cost extra per month
LiveTrack Pro
Free, white-label on $29 Pro
Why teams switch
- White-label widget on Pro plan (not per-hour)
- Built-in heatmaps, session recording, frustration signals
- AI bot with your own Claude key — no per-message charges
- Native Slack & Discord webhooks free
What you get with LiveTrack Pro
Everything Tawk.to offers, plus:
- Real-time visitor tracking with geo-IP, device, page-views and referrer
- Built-in heatmaps, session recordings and frustration-signal detection
- AI auto-reply bot powered by Anthropic Claude — bring your own API key
- Native Slack & Discord webhooks (no Zapier required)
- Pre-chat forms, post-chat NPS/CSAT surveys, knowledge base auto-suggest
- Department routing, SLA policies, agent performance dashboards
- Multi-website support — one account, unlimited tracked sites
Migrate in under 10 minutes
Drop one line of JavaScript on your site, import your existing canned replies, invite your agents — done.
Free forever plan · No credit card · 2-minute setup