Quick comparison
Intercom
$74/mo+ per seat
Pros
- Polished UI
- Mature integrations marketplace
- Strong product analytics
Cons
- Starts at $74/mo per seat — climbs fast
- AI Resolution add-on costs $0.99/resolution
- Visitor tracking limited compared to dedicated tools
- Self-serve onboarding feels gated
LiveTrack Pro
$0 free / $29 Pro / $99 Enterprise
Why teams switch
- Free forever plan with real features (not a 14-day trial)
- Visitor tracking + heatmaps + session recordings included
- AI bot pay-per-use via your own Claude key — no markup
- Slack/Discord webhooks built-in, no Zapier needed
What you get with LiveTrack Pro
Everything Intercom offers, plus:
- Real-time visitor tracking with geo-IP, device, page-views and referrer
- Built-in heatmaps, session recordings and frustration-signal detection
- AI auto-reply bot powered by Anthropic Claude — bring your own API key
- Native Slack & Discord webhooks (no Zapier required)
- Pre-chat forms, post-chat NPS/CSAT surveys, knowledge base auto-suggest
- Department routing, SLA policies, agent performance dashboards
- Multi-website support — one account, unlimited tracked sites
Migrate in under 10 minutes
Drop one line of JavaScript on your site, import your existing canned replies, invite your agents — done.
Free forever plan · No credit card · 2-minute setup