Quick comparison
Drift
$2,500+/mo (custom)
Pros
- ABM playbooks for sales teams
- Salesforce integration depth
- Drift AI conversation routing
Cons
- Pricing on request — typically $2.5k+/mo
- Sales-heavy UX, not great for support agents
- No real heatmaps or session recording
- Steep learning curve
LiveTrack Pro
$0 free / $29 Pro / $99 Enterprise
Why teams switch
- Transparent pricing — no "contact sales" wall
- Equally good for support, sales and marketing
- Built-in session recording + heatmaps + frustration signals
- AI bot is BYOK, not a flat enterprise tax
What you get with LiveTrack Pro
Everything Drift offers, plus:
- Real-time visitor tracking with geo-IP, device, page-views and referrer
- Built-in heatmaps, session recordings and frustration-signal detection
- AI auto-reply bot powered by Anthropic Claude — bring your own API key
- Native Slack & Discord webhooks (no Zapier required)
- Pre-chat forms, post-chat NPS/CSAT surveys, knowledge base auto-suggest
- Department routing, SLA policies, agent performance dashboards
- Multi-website support — one account, unlimited tracked sites
Migrate in under 10 minutes
Drop one line of JavaScript on your site, import your existing canned replies, invite your agents — done.
Free forever plan · No credit card · 2-minute setup