Quick comparison
Crisp
$25/mo Pro / $95/mo Unlimited
Pros
- Co-browsing on Unlimited plan
- MagicReply AI suggestions
- Multi-channel inbox (email, Insta DM, etc.)
Cons
- Free plan limited to 2 seats
- $95/mo for unlimited history & co-browse
- Visitor tracking analytics are very basic
- Self-host is enterprise-only
LiveTrack Pro
$29/mo unlimited everything
Why teams switch
- Unlimited chat history on Pro for $29
- WebRTC voice/video built-in (no add-on)
- AI bot you control, with your own API key
- Per-website segmentation included
What you get with LiveTrack Pro
Everything Crisp offers, plus:
- Real-time visitor tracking with geo-IP, device, page-views and referrer
- Built-in heatmaps, session recordings and frustration-signal detection
- AI auto-reply bot powered by Anthropic Claude — bring your own API key
- Native Slack & Discord webhooks (no Zapier required)
- Pre-chat forms, post-chat NPS/CSAT surveys, knowledge base auto-suggest
- Department routing, SLA policies, agent performance dashboards
- Multi-website support — one account, unlimited tracked sites
Migrate in under 10 minutes
Drop one line of JavaScript on your site, import your existing canned replies, invite your agents — done.
Free forever plan · No credit card · 2-minute setup