Real-time visitor tracking, AI-powered live chat, and session recordings — all in one tool that's faster than Intercom and cheaper than Hotjar.
Trusted by leading companies worldwide
From WebSocket-powered live chat to AI knowledge bases, session recordings, and Slack alerts — we ship a complete support stack so you don't glue 6 SaaS together.
Sub-100ms latency, typing indicators, read receipts, presence — built on Django Channels with auto-reconnect.
Drag-drop uploads up to 10MB, MIME-type whitelist, malware-safe storage, inline image preview.
WebRTC voice + video right inside the chat widget — no plugins, works in every modern browser.
Visitors and agents share their screen during a call to walk through complex issues together.
Personal & team-wide reply library, type / to fuzzy-search and insert.
Categorize chats, set high/medium/low priority, custom labels with colors. Power-user filtering.
Snooze chats until later, bookmark for follow-up — your inbox stays clean.
Download as TXT/HTML, email transcripts to visitors automatically on close.
Live country/city geo-IP, current page, time on site, score, bounce status — refreshed via WebSocket.
Recognise the same visitor across multiple sites with stable fingerprinting + session unification.
Full path each visitor took, entry/exit pages, referrer source (Google, social, direct, paid).
See where users click, scroll and stall — identify dead zones in your UI.
Replay individual sessions cursor-by-cursor to debug UX issues without screensharing.
Capture every uncaught JavaScript error with stack trace + user context.
Rage clicks, dead clicks, U-turns — auto-flagged so you fix problems before users churn.
Define conversion goals, track funnel drop-off, attribute revenue to chat conversations.
Trains on your knowledge base, responds in natural language, hands off to a human on complex queries.
Drag-drop conversation flows — collect leads, qualify, schedule, all without code.
As visitors type, the widget recommends matching help articles — deflects 30%+ of repetitive questions.
If no agent replies in N minutes, send a custom holding message automatically.
Trigger chat invites by URL, time-on-page, scroll depth, exit intent — convert before they leave.
Auto-prompt for rating, NPS or custom survey when a chat closes — captured to your dashboard.
Least-busy, round-robin, or manual assignment. Skill-based by department.
Group agents by team (Sales, Support, Billing) — route by query type, set department leads.
Move a chat to another agent in one click. Supervisor takeover for escalations.
Two agents in one chat, internal notes invisible to the visitor, whisper mode for coaching.
Per-priority SLA targets for first response and resolution. Auto-flagged breaches in the dashboard.
Per-org working hours with timezone support — widget shows offline mode automatically when closed.
First response time, resolution rate, CSAT, SLA breaches per agent over a 30-day window.
GA-style hourly/daily charts, browser/device/source breakdown, conversion funnels, cohort retention.
Daily / weekly / monthly summaries auto-emailed to stakeholders.
Build custom segments (returning, country, score, has-chatted) and target outbound campaigns.
Stream-export every chat or visitor to CSV. Pretty PDF reports for stakeholders.
Every action — joined, transferred, closed, deleted — logged with user, timestamp and target.
Pretty-formatted alerts for chat.created, chat.closed, sla.breached and 7 more events.
Sync inbound/outbound WhatsApp messages into the same dashboard your agents already use.
Raw JSON POST + HMAC-signed payloads. Wire into any CRM, Zapier, n8n, internal app.
One account, unlimited tracked sites. Per-site widget customization, agent permissions, dashboards.
Built-in KB editor with categories, articles, helpful votes, public-facing portal.
Custom colors, title, position, "Powered by" hidden on Enterprise plans.
Every account fully isolated at the DB level. Zero data leakage between organizations.
Time-limited HMAC tokens for every chat connection, rotated automatically.
One-click ban abusive visitors by IP or session — they can't reopen the widget.
Hide widget from blocked countries and unauthorized parent domains. Attack-mode rate limiting.
Per-IP throttling on every public endpoint. Auto-tightens during traffic spikes.
Visitor-initiated data export & deletion. Session ownership validated end-to-end.
One line of code. Works everywhere.
Help shoppers find products, recover abandoned carts, and increase conversions with real-time chat.
Onboard users, handle technical support, and track feature adoption with visitor analytics.
Answer student queries, guide admissions, and provide real-time academic support.
Patient inquiries, appointment booking, and real-time support for medical portals.
More features, better pricing, zero compromise. See for yourself.
| Feature |
LiveVisitorHub
Recommended
|
Tawk.to
|
Zendesk
|
Crisp
|
|---|---|---|---|---|
| Free Plan | Forever Free | |||
| Real-time Visitor Tracking | Built-in | Add-on | Basic | |
| AI Smart Replies | $$ Paid | |||
| Webhooks & API | $$ Paid | |||
| Sentiment Detection | ||||
| Voice Notes | ||||
| Screen Share (WebRTC) | $$ Paid | |||
| Whisper / Internal Notes | ||||
| Visitor Scoring (Hot/Warm/Cold) | ||||
| Self-Hosted / Open Source | Open Source |
200+ features included in every plan
Four simple steps to start tracking visitors and chatting with customers.
Sign up in seconds — no credit card required. Get instant access to your dashboard and all features.
Copy a single line of JavaScript code. Works with WordPress, Shopify, React, or any HTML website.
See every visitor — their browser, device, location, pages they browse, and how long they stay.
When a visitor starts a chat, you get notified instantly. Reply in real-time and close more deals.
Your command center for visitor tracking and live chat — real-time stats, actionable insights, gorgeous UI.
Start free. Upgrade when you're ready. No hidden fees.
For small websites and startups
For growing businesses
For large teams
See what our customers say about LiveVisitorHub.
"LiveVisitorHub transformed our customer support. We can see exactly what visitors are doing and proactively help them. Our conversion rate increased by 40%."
"The visitor tracking is incredible. Knowing which pages customers browse before chatting gives our sales team a huge advantage. Best tool we've used."
"Setup took literally 2 minutes. The dashboard is gorgeous and the real-time tracking is so smooth. Our agents love the chat interface."
Join thousands of businesses using LiveVisitorHub to track visitors and engage customers in real-time.